Love the crew over at Minaal. A clever, helpful bunch. Oh! And the straps are great too.!
I was unaware of the extender straps until my second trip and it was a godsend for my little tripod to carry around so it does not take up too much space inside by bag. Have not tried any other things but it does what it does well.
This second paragraph is where some companies might list their endless conditions, exclusions, and sub-clauses to their reckless first sentence. But we’re big believers in common sense – a defect is a defect – and we won’t use legal jargon as a rock to hide under when you come knocking. Problems with our gear are incredibly rare, but we know how good it feels to have a solid warranty backing you up when you’re on the road. If any of our gear falls short of our high quality-control standards, we’ll make it right.
Ultimately, any gear that takes a severe beating over a long period of time will eventually show signs of wear and tear. This isn’t considered a defect – but drop us a line if you’re in doubt, and we’ll be straight with you either way.
If you're in the U.S. and want to request a warranty refund or replacement, you can do it here.
If you live outside the U.S. and have a warranty issue, it's best to contact us directly.